Overall Satisfaction with TOPdesk
We use TOPdesk for our Supportive departements. Business problems are mostly the willingness of our employers.
About 100 use the backend, IT, HR, facilities. the others use the SSP
- Action sequences
- Charge management
- Mailimport
- Quick Support
- Knowledge management
- Examples of action sequences
- Scrum
- Increased effeciency
- Automated processes
Do you think TOPdesk delivers good value for the price?
Yes
Are you happy with TOPdesk's feature set?
Yes
Did TOPdesk live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of TOPdesk go as expected?
I wasn't involved with the implementation phase
Would you buy TOPdesk again?
Yes