Item: Cision Communications Cloud
Rating: 8
Author: Justin Arnold

Overall Satisfaction with Cision Communications Cloud

Use Cases and Deployment Scope

We use it in the Strategic Communications Department to monitor our media mentions. It's easier than Google Alerts, though we supplement Trendkite with those.

Pros and Cons

Pros

Monitoring media coverage
Ease of use on the dashboard
Good range of options

Cons

The search function is absolutely bonkers.
Using general search tags is bizarre and confusing.
Changing searches could be a lot easier.

Alternatives Considered

I don't really make the decisions so I don't really know what to say here.

Well suited to higher end corporations and orgs. It probably wouldn't be good to use it for smaller ones. Those who want the ease of use of a media monitoring software could do worse than Cision Communications Cloud (TrendKite)*. I've found it really helpful to find out how we're doing in both the paid and earned media space.

*This review was written near the time Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.

Transition from TrendKite to Cision Communications Cloud

Support Rating

I don't use support that much but honestly, when I have used it it's pretty good.

Comments

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Cision Communications Cloud is cool. Use it

Software Version