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TriNet Is Essential for Sole-Proprietor
August 23, 2019

TriNet Is Essential for Sole-Proprietor

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

I use TriNet for payroll processing/benefits for my employee.
  • Ease of use.
  • The website is easy to navigate.
  • Excellent customer support, including live communication with a customer service lead.
  • Sometimes finding the right report format on the website is a bit tricky.
Every step of the way, the in-person (on phone and through email) support has been tremendous. Whenever I have a particular question about benefits, website use, payroll, etc., they are just one email away.
The website is always easy to access. On occasion, there are some issues/confusion, but a customer support person can always help sort it out.
  • Put simply, as a sole proprietor, I wouldn't have been able to hire someone without partnering with TriNet.
This was the only one I used -- I found TriNet through a partnership with WeWork.
I can't imagine a place where it is less appropriate -- it's been perfect for my small business.

TriNet Feature Ratings

9.0
Compliance data (COBRA, OSHA, etc.)
9
8.6
Pay calculation
10
Benefit plan administration
8
Direct deposit files
8
Salary revision and increment management
9
Reimbursement management
8
Leave and Attendance Management ()
Not Rated
9.0
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
9
Employee recognition
9
Asset Management ()
Not Rated
9.0
Report builder
9
Pre-built reports
9
Ability to combine HR data with external data
9
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
9.0
New hire portal
9
Manager tracking tools
Not Rated
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated