TriNet is great!
August 23, 2020

TriNet is great!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

We outsource all of our HR and Payroll needs to TriNet. We have a small internal finance team and TriNet gives us access to a depth and breadth of expertise that we wouldn't be able to access otherwise.

Pros

  • TriNet runs our bi-monthly payroll automatically with very little action needed on our part.
  • TriNet manages our annual benefits enrollment from start to finish. They actively communicate all the relevant details with our employees so people make informed decisions.
  • TriNet has a robust employee support system and their employees are knowledgeable and accessible. It saves me a lot of time when the employees can get their questions answered by TriNet.

Cons

  • Their client success partners are very busy so not all of my issues are addressed as quickly as I would like.
  • TriNet has departments for every HR issue. The departments aren't always client facing so I don't feel like they are always super helpful.
The account managers are very client focused, knowledgeable, and responsive. The employee and administrator portal is robust and easy to use. Almost all of my needs are easily met by accessing either of these tools. However when a request falls far outside the norm, it can be difficult to find the answer or solution you need.
The website is fairly intuitive and the account managers are accessible via phone or email.
  • We have used TriNet from the outset of our business. I have a hard time imagining what our organization would look like without it.
TriNet is well suited for professional organizations that want to or need to outsource their HR and Payroll. If you have a robust HR department it may not make as much sense. If you have an older or more accident prone workforce, you may not be able to join as your health insurance would not fit with TriNet's overall profile.

TriNet Feature Ratings

10.0
Employee demographic data
Not Rated
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
9.2
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
8
Employee recognition
8
Asset Management ()
Not Rated
8.3
Report builder
8
Pre-built reports
10
Ability to combine HR data with external data
7
Integration with other HR capabilities ()
Not Rated
8.5
Performance plans
8
Performance improvement plans
8
Review status tracking
8
Review reminders
10
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
Performance and Goals ()
Not Rated
10.0
Notifications and Alerts
10

Comments

  • Kimberly Runyen | TrustRadius Reviewer
    Kimberly Runyen
    (Vendor Representative) commented 5 years ago
    Thank you for your feedback and for allowing us to be part of your continued success!

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