TriNet Making HR & Benefits Easy
Updated February 20, 2025

TriNet Making HR & Benefits Easy

Duncan Welder | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

We use TriNet to manage the HR process for our group. As a small company, payroll and benefits can consume a lot of time and it is nice to allow TriNet to take care of all those questions.

Pros

  • Easy payroll processing.
  • Great insurance options.
  • 401k management.
  • Implementation support is incredible.

Cons

  • More variety/scope in online training.
  • Streamline payroll and benefits saving time.
  • Self-service functions allow employees to find and update information on-demand.
  • Very fast implementation and conversion.
This is my second time to implement TriNet at an organization. Their support is second to none and the usability of the interface - online portal - is great. The navigation is intuitive. The application is well organized. On top of that TriNet support and chat is always glad to help.
The online platform provides plenty of self-service tools. The reporting allows you to accurately track employee & benefit costs.
TriNet has provided regular communication about COVID precautions and the restrictions placed in different municipalities. The majority of our employees were remote worker prior to COVID so we were about to maintain work through the pandemic.
Insperity (Administaff) - I've been with Insperity twice. I struggled with their reporting and the ability to subdivide expenses into categories for accounting.
Oasis - My largest challenge with Oasis was having payroll processed. With all salaried employees, payroll should run the background for me.
Payroll management that I can set and ignore.

The self service portal is fantastic.

The implementation and conversion support was stellar. Great communication was provided so that everyone knew when they had access, when to make benefits selection, and where to find your retirement funds.

TriNet Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
Not Rated
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
10.0
Candidate search
10
Candidate development
10
10.0
New hire portal
10
Manager tracking tools
10
10.0
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Using TriNet

5 - HR, Training, Accounting
1 - HR/Training
  • Payroll
  • Tax
  • Benefits
  • Compliance Training
  • Support SOC 2 Audit Compliance
  • Policy & Handbook Management
  • Expense Management
Straight forward and robust systems with self service. It is very rare that someting comes up that requires us to contact support. Benefits costs are competative and reporting is excellent.

Evaluating TriNet and Competitors

Yes - Insperity - Cost
Oasis - Inconsistant Service
  • Cloud Solutions
  • Ease of Use
I would not. I was able to see costs and fees before making a decision. The web portal makes management of services easy.

TriNet Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
No, we are not in need with your small employee count.
Benefit Funding Strategies

Using TriNet

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Payroll Processing
  • Benefits Administration
  • Performance Reviews
Yes, but I don't use it

Comments

  • Kenyatta Maxwell | TrustRadius Reviewer
    Kenyatta Maxwell
    (Vendor Representative) commented 9 months ago
    Thank you for being a repeat TriNet customer! It is our pleasure to continue to serve your HR needs so you can focus on running your business.

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