All Your HR Needs in 1 Place
April 11, 2022
All Your HR Needs in 1 Place
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with TriNet
TriNet is the PEO we employ. We are a relatively small company with less than 15 employees. Before using TriNet, we outsourced our HR needs to almost five different companies between payroll, employee legal questions, benefits, workers comp insurance, 401k, etc. It has been nice to have all of our HR needs met by one company. It has also allowed our employees greater opportunities with better benefits than we could have provided as a small company.
- The app is user-friendly.
- They provided multiple trainings during Covid which was incredibly helpful when everyone was trying to figure out PPP.
- Their communication and response have gotten much faster.
- The build a report feature is still limited and doesn't provide as many options as I'd like.
- Their chat feature is good, but sometimes it takes so long to get to an actual person and past all the automatic robot questions.
- Most of our employees work remotely over multiple states, TriNet has helped us stay compliant with state laws for every one of our employees.
- Time spent on HR tasks has been reduced significantly since I know it is in good hands.
- Employees have easy access to their paychecks, W2s, payroll schedule, etc.
All of the trainings on applying for a PPP and applying for PPP forgiveness were incredibly helpful. As rules were constantly changing, TriNet was staying caught up on the daily updates and keeping us aware. There was one training where they started off with, "This was updated just this morning so let's explain it..."
Do you think TriNet delivers good value for the price?
Yes
Are you happy with TriNet's feature set?
Yes
Did TriNet live up to sales and marketing promises?
Yes
Did implementation of TriNet go as expected?
Yes
Would you buy TriNet again?
Yes
We had to use five products to equal 1 TriNet. It's so nice to have all our HR needs covered by one company we trust.