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TriNet Review
August 09, 2022

TriNet Review

Rachel Whitley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

We use TriNet as our Payroll and Benefits provider.
  • Excellent Benefits Selection
  • Webinars are structured and stay within time allocated
  • Excellent Customer Support
  • Easier access of online training materials
  • More detailed training on mapping for G/L (those not currently using the online version of QB)
TriNet customer service is quick to resolve any issues. We needed to provide a covid and diversity policy for several clients. As we were a start-up company in 2021, their HR consultants were able to assist with the initial framework of these policies.
Very easy to use. The flow is self explanatory.
  • The ease of information that employees can access has reduced the number of employee inquiries
  • As we have expanded into more states, HR compliance with TriNet has assisted our company in staying on top of state-specific requirements.
TriNet HR support assisted, along with legal council, in a basic outline for our Covid Policy.

Do you think TriNet delivers good value for the price?

Yes

Are you happy with TriNet's feature set?

Yes

Did TriNet live up to sales and marketing promises?

Yes

Did implementation of TriNet go as expected?

Yes

Would you buy TriNet again?

Yes

The only drawback is that TriNet does not cover Construction. If we expand into General Contracting, that business unit will be under a separate payroll system.

TriNet Feature Ratings

9.4
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
8
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
8
10.0
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Asset Management ()
Not Rated
8.0
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
8
Integration with other HR capabilities ()
Not Rated
8.0
Performance plans
8
Performance improvement plans
8
Review status tracking
8
Review reminders
8
9.5
Candidate search
10
Candidate development
9
9.5
New hire portal
10
Manager tracking tools
9
9.0
Corporate goal setting
9
Individual goal setting
9
Line-of sight-visibility
9
Performance tracking
9
8.0
Job Requisition Management
8
Publish to Social Media
8
Job Search Site Posting
8
Applicant Tracking
8
Notifications and Alerts
8