TriNet to the Rescue
September 07, 2022

TriNet to the Rescue

Cindy Perez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

I use TriNet for all our onboarding, benefits, hierarchy, payroll, and human resource needs. Any legal questions pertaining to our state are quickly answered by our dedicated TriNet representative. Payroll is easily managed through the online portal. Onboarding is all done through the portal and signing up for benefits is a breeze with all the options that TriNet offers our small organization.
  • Online portal is user friendly
  • 24/7 online chat can answer questions 9 times out of 10
  • Payroll
  • Huge company with many clients, dedicated rep is not always readily available
  • Will get irrelevant email (updates for other states, info not relevant to my organization)
Every person I have worked with over the last five years has been extremely courteous and well versed in their area of expertise. When I have a problem that the TriNet representative does not know how to solve, they immediately refer to another TriNet team member. Although that is not always quick or timely, I have the peace of mind that the solutions offered are the right ones. Their support has been invaluable, especially when it comes to immigration law.
TriNet's online portal has improved greatly over the last five years, as well as the updates to the app that is available for employees. For my organization's needs, there is way more reporting available than is necessary, so many of those features are unused by me. End of year is easy with TriNet. The most time consuming is going through the yearly benefits strategy and open enrollment period, but once that's complete it's a breeze.
  • TriNet has supported our ability to properly navigate immigration law and hire quality staff.
  • TriNet is not the cheapest PEO out there, but we pay the premium for quality of services.
Constantly provided updates per State.

Do you think TriNet delivers good value for the price?

Yes

Are you happy with TriNet's feature set?

Yes

Did TriNet live up to sales and marketing promises?

Yes

Did implementation of TriNet go as expected?

Yes

Would you buy TriNet again?

Yes

  • ADP Resource (Discontinued)
ADP Resource was cheaper but we are much happier with the quality of service provided by TriNet
TriNet is perfect for startups or small businesses. As an office manager of a 10 person team, I have all the support I need to run a full human resources department without having to pay an employment lawyer or spend hours researching the internet for HR/Employment law pertaining to my state. I have peace of mind and confidence that we are running by the letter of the law and my employees have their needs met, such a benefits solutions and timely pay and access to payroll records.

TriNet Feature Ratings

Employee demographic data
9
Employment history
10
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
6
Performance plans
10
Performance improvement plans
Not Rated
Review status tracking
10
Review reminders
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
10
Manager tracking tools
10
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated