Simple support of Trinet from a small business owner.
March 24, 2023

Simple support of Trinet from a small business owner.

Adam Schoenberg | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

Trinet has the capability to manage large, diverse organizations and, as a result, is robust and comprehensive in its offerings. Having said that we use it as a small-sized company and use a relatively small amount of its offerings. Despite this, they have continued to be competitive with other brokers and programs and have always done what they needed to see that our needs are met.
  • Quick processing.
  • Simplicity of platform.
  • Listening to needs of the user.
  • Timeclock is not directly integrated...yet.
  • Sometimes they stick to policy too rigidly.
  • You have to maintain your awareness of increases in rates.
Trinet personnel has always provided timely responses to my needs. Their automated service works well and at no point do I feel left "in the dark" on the status of inquiries.
Trinet is user-friendly and lacks any significant drawbacks. The only limitation is the timeclock is not yet integrated.
  • Trinet worked with me to save me over $20,000 between benefits and service fees.
Trinet provided the necessary reports for PPP needs.

Do you think TriNet delivers good value for the price?

Yes

Are you happy with TriNet's feature set?

Yes

Did TriNet live up to sales and marketing promises?

Yes

Did implementation of TriNet go as expected?

Yes

Would you buy TriNet again?

Yes

None in the past 8 years.
Trinet is good for large or small companies in that it offers an array of services for both. There are many items a small company may not use, but the things you want and NEED in any sized company it does exceptionally well.

TriNet Feature Ratings

Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
Not Rated
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
10
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated