Overall Satisfaction with TriNet
We are a small company with under 50 employees. We use TriNet to manage our employees and conduct payroll. It has upped our game in our ability to stay organized, stay up to date with compliance and make sure that our employees are supported and receiving their full benefits. I primarily focus on payroll and it’s been a game changer.
- Customer support
- Time card and payroll cohesion
- Their app
- Their time card feature can be a bit glitchy. We’ve had numerous employees struggle with it.
- Their system isn’t always intuitive. Trying to learn a new skill can be time consuming and it’s not always clear what the next step would be. A directory or learning center for processes would be great.
- The wing is great but we need more challenges!
- Improvements to payroll
- Reduced administrative workload and errors
- Employee satisfaction with pay accurate and on time
I joined my organization after the COVID pandemic had mostly run its course so I can’t speak to this question well.
Do you think TriNet delivers good value for the price?
Not sure
Are you happy with TriNet's feature set?
Yes
Did TriNet live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of TriNet go as expected?
I wasn't involved with the implementation phase
Would you buy TriNet again?
Yes