Customer Marketing Manager's Review of TrustRadius for Vendors
September 16, 2019

Customer Marketing Manager's Review of TrustRadius for Vendors

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TrustRadius for Vendors

We use it to to gauge customer satisfaction and for lead generation for Marketing and Sales.
  • Transparency
  • Ease of use
  • Customer service
  • Turnover of my account rep
  • Profile is cumbersome to set up
  • Not a lot - still don't have enough reviews
It's pretty good, but not always applicable.
We also use G2Crowd, but have even less reviews from them.
Good to see feedback from customers but tags can time be consuming.