TSheets Fan...
October 03, 2017

TSheets Fan...

Melody Buller | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TSheets

We are using TSheets with our construction teams in Texas as an initial rollout/test market. It allows for real-time management of our crews and the project costs along with allowing us to see crew utilization across the pay periods.
  • Ease of use - Construction guys aren't the most patient, so being able to easily log in, see where they need to click and move on, is a win.
  • Setup and getting started is super easy.
  • Adding, changing things, tweaking as needed/learning is super easy.
  • The patience with my endless supply of questions has been great! BD1 put up with a constant barrage this morning from me and took each one in stride. While he wasn't able to say "yes, here's how..." to all of my questions, even his "unfortunately..." answers were helpful and clear in terms of what other options I could try. Good customer service is hard to find these days, but you guys hit it out of the park. Well played Brad!
  • We're seeing gaps in the functionality with "fluid" organizational needs Meaning, we have employees that rotate between different crews, which then means that we need them to have multiple Management groups for alerts (specific example). The ability to only assign 1 Management Group means adding additional people to the Management Group to cover everyone, which in turn means we have management getting alerts that they may not need. And we all know what happens then... managers start to ignore the alerts because they don't take the time to see which ones do pertain to them and which ones don't.
  • When I click to see Manager Edits and I select a particular employee and the date of the edits, it would be much cleaner to only see the edits by the Manager, and only for that day. Currently, when you go into Manager Edits and pick the employee and the day, I see not only the history of what the employee entered, but also the manager edits. I already know what the employee did... that's why the Manager edited it in the first place. So, "Manager Edits", by definition would be more efficient if it were truly only showing Manager Edits.
  • The reporting downloads into Excel would be greatly improved if I could pick what fields I want reported. For example, I'm sure that TZ is helpful to some employers and payroll reporting, however, we didn't even know what that code meant! And, now that we do... it's still not something that is helpful! :) However, each week, I get the privilege of deleting that column (among others) that we do not need. Just seems that if If could pre-select what my payroll report is pulling it would be a much more user friendly process. Same challenge applies with any of the exportable reports.
  • Employees are notoriously bad about looking at their paystubs. People get use to checking their bank account, if the deposit looks right, they move on. This is a great segway for them to see their time in relation to looking at their paystubs. Huge win at the end of the year when they aren't surprised by their W2!
  • Immediately allowing us to reign in overtime and employees on the verge of burn-out!
  • Operationally, we can track the profitability of a project real time without the purchase of expensive software or system upgrades on our side.
It's fantastic for any organization that is truly using job costing, team utilization, or project tracking in any form. Operation teams that are general support, truly there for the greater good of the organization (i.e. they cost you money!), unless they are showing how much time they spend supporting one group or another, not sure there is a lot of value add.