Tune's software is exceptional!
June 16, 2022

Tune's software is exceptional!

Jesse Fröhling | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TUNE

We use TUNE to track conversions for our affiliate and channel partners. TUNE helps us organize resources for these partners, generate links, set up contracts, and make payments all in one platform. Its TUNE discovery network also helps you find relevant partners to work with nf facilitate new affiliate relationships.
  • Their tracking of conversions is highly accurate, even without cookies.
  • Tune pay is simple and easy to use.
  • White labelling and customization of the platform is great.
  • The discovery network is limited and provides few options for finding new partners.
  • Setting up a resources page for affiliates requires custom coding and is not simple to do.
  • Introductory emails to potential partners in their network are often sent to inactive or wrong contacts that don't ever respond to introductions.
  • Affiliate Conversion tracking
  • Affiliate analytics and reporting
  • Tune pay
  • Tune's discover tool
  • Positive - It has helped us get our first ever affiliate program operational.
  • Negative - We have struggled to find the right parters for our use case.
  • Positive - The platform works well if you already have channel/affiliate partners.
TUNE is a great software for its price point and I would say the actual software is better than competitors. However, competitors have a better discovery network to find new partners and affiliates.

Do you think TUNE delivers good value for the price?

Yes

Are you happy with TUNE's feature set?

Yes

Did TUNE live up to sales and marketing promises?

No

Did implementation of TUNE go as expected?

No

Would you buy TUNE again?

No

It is a fantastic platform for tracking, organizing, and paying for the activities of affiliate partners. However, the Tune discovery network needs to be improved.