From a recruiting standpoint
February 19, 2021

From a recruiting standpoint

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Pro (formerly Ultimate Software UltiPro)

We use UKG across the company to manage our people basically from start to finish. We utilize UKG recruiting, onboarding, and performance reviews. Time-keeping, payroll, and training. Benefits and reporting all run through UKG.
  • UKG is really good at seamlessly transitioning people from applicants to employees. They have a variety of partners in the recruiting gateway to assist in getting candidates in the door.
  • From an administrative point of view, the time management system is well designed and easy to use.
  • Customer service is usually spot on. If I call the rapid response line, I am usually greeted by someone eager and willing to help. If they don't have the answer, they put me in touch with someone that does.
  • Offer letters in the recruiting gateway should be editable after they are sent!
  • I would like to be able to hire a person from a closed job posting rather than having to create a whole new requisition for one person.
  • For me, the most positive impact is the ease of getting new employees into the system.
  • The ease of use of the software is also a great time/money savor because I'm not spending nearly as much time troubleshooting.
We left ADP for UKG because we liked how it houses all aspects of HR into a (typically) easy-to-use software. ADP was like a bunch of bits and pieces that you had to put together to make anyone's thing work. Nothing was seamless with them.
I have always been impressed with UKGs performance. For my purposes, integrations work well, timing is never an issue and customer service is usually quick to respond when I have a problem.
As previously mentioned, support is almost always quick to respond and helpful when needed.
For a company our size or larger, I would recommend UKG. Compared to ADP, it is way more user-friendly and robust. However, it may not be ideal for a small business because it is super expensive. I have sticker shock every time we receive a bill.

UKG Pro Feature Ratings

Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
8
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
9
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
7
Approval workflow
10
Balance details
6
Annual carry-forward and encashment
9
View and generate pay and benefit information
10
Update personal information
10
View job history
8
View company policy documentation
10
Employee recognition
Not Rated
Report builder
5
Pre-built reports
8
Ability to combine HR data with external data
Not Rated
Performance plans
9
Performance improvement plans
Not Rated
Review status tracking
10
Review reminders
10
Multiple review frequency
10
New hire portal
10
Manager tracking tools
6
Corporate goal setting
7
Individual goal setting
8
Performance tracking
7
Job Requisition Management
10
Company Website Posting
10
Job Search Site Posting
10
Duplicate Candidate Prevention
7
Applicant Tracking
9
Notifications and Alerts
Not Rated