UKG Pro
February 19, 2021
UKG Pro
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with UKG Pro (formerly Ultimate Software UltiPro)
Our company is using UKG Pro as our primary HRIS, Benefits Administration and for Timekeeping solutions for the whole organization. We finalized the implementation process on March 2019 when the product was known as UltiPro. Beyond HRIS, Benefits, and Payroll, UKG Pro has improved our reporting and analytics approach to HR and Payroll. Previous timekeeping was almost non-existent as it was being handled manually with the submission of excel timesheets that involved a lot of risk for human error and non-ideal recordkeeping. To say that processes across the HR and Payroll team have improved and become more efficient at our company is an understatement. Anyone looking to streamline processes for HR and Payroll would want to consider UKG Pro as a solution.
- Constant updates.
- Training library available.
- Ease of use.
- Support team.
- The BI Cognos Analytic module is complex to learn for everyday use.
- I would prefer a support team that is assigned to and knows our account and products.
- Disconnect between Core and UTM is frustrating, especially for PTO plans.
- Implementation was a less than ideal experience due to delays and not understanding our company policies to recommend setup.
- Consolidation of HR and Payroll activities.
- Rollout of an Employee Self Service Platform.
Our company had a very basic version of ADP Workforce Now, therefore it's very difficult to compare.