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UKG - Uniformity; Keynote; Guidance
February 19, 2021

UKG - Uniformity; Keynote; Guidance

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Pro (formerly Ultimate Software UltiPro)

We use UKG Company wide - UKG Core for HR functions and UKG Pro Learning as our LMS (Learning Management System).
  • Easily organizes content.
  • Works well in conjunction with itself - Core vs. LMS.
  • Makes Learning and Development content easily accessible.
  • Customer service is slow to respond on issues.
  • Content organization could be confusing for some users.
  • Increased employee learning.
  • Improved speed in annual review process.
  • Made documentation more accessible.
I get more errors from pages not loading than I do in other systems - but I wouldn't say that I receive too many.
I have submitted a few cases for information from a CSR and every situation has taken more than 2 weeks to resolve and often times more than a week to be opened.
When we first rolled out our LMS, we had a ton of questions about organization of content, how to roll out effectively, etc. and Corina Couttenye was extraordinarily helpful!
UKG Pro Learning has been a relatively new addition for us, and as an LMS, seems to be functioning very well.

UKG Pro Feature Ratings

7.3
Employee demographic data
Not Rated
Employment history
7
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
8
Organization and location management
6
Compliance data (COBRA, OSHA, etc.)
8
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
8.7
View and generate pay and benefit information
Not Rated
Update personal information
9
View job history
9
View company policy documentation
8
Not Rated
Tracking of all physical assets
Not Rated
6.7
Report builder
8
Pre-built reports
5
Ability to combine HR data with external data
7
Integration with other HR capabilities ()
Not Rated
6.5
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
7
Multiple review frequency
6
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
4.0
New hire portal
4
Manager tracking tools
Not Rated
7.3
Corporate goal setting
7
Individual goal setting
7
Line-of sight-visibility
8
Performance tracking
7
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated