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UltiPro - From the US to Africa and back...
Updated September 07, 2017

UltiPro - From the US to Africa and back...

Stephanie Cogdell | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with UltiPro

We use UltiPro globally. We have offices in NC, DC, African countries, Latin American & Caribbean countries, India, West Bank/Gaza and Tajikistan.

We use UltiPro Payroll and Onboarding for the US. All of our offices use Core, Talent Management, Recruiting (newly implemented). We are now able to produce an accurate headcount globally and keep electronic performance reviews.
  • Independent training for end-users - there a quick tour or tip for every module. Users can schedule free training throughout the year without traveling to a facility.
  • Payroll administration for the US - Payroll admins have more control over the product.
  • Share ideas - Ultimate always welcomes suggestions for improvement . They've actually used some of my suggestions to make improvements.
  • Recruiting R14 - Recruiters should be able to delete requisitions that have not been posted to have applicants tied to them. In the applicant experience, applicants should be able to see all the skills at one time instead of one by one when "Discovering their Potential".
  • Global Core functionality should match that of the US (deleting job history entries).
  • Global Payroll needs to support more African countries. We have to use another company to interface with UltiPro. The feed will come from the company to UltiPro.
The Global functionalities still need work. They company makes improvements every day so I am confident that improvements will soon be made.

UKG Pro Feature Ratings

8.4
Employee demographic data
9
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
6
Organization and location management
6
Compliance data (COBRA, OSHA, etc.)
8
9.3
Pay calculation
10
Support for external payroll vendors
8
Benefit plan administration
10
Direct deposit files
9
Leave and Attendance Management ()
Not Rated
9.6
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
9
Employee recognition
9
Asset Management ()
Not Rated
9.0
Report builder
9
Pre-built reports
9
Integration with other HR capabilities ()
Not Rated
8.0
Performance plans
9
Performance improvement plans
8
Review status tracking
8
Review reminders
7
Succession Planning ()
Not Rated
8.0
New hire portal
8
Manager tracking tools
8
10.0
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
9.2
Job Requisition Management
8
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
9
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
9
Notifications and Alerts
9

UltiPro Training

  • Online training
They are several types of training (virtual, self-paced, etc), times and pre-recorded sessions to learn from.

UltiPro Support

I have been working with Talent/Recruiting support on some issues. Some have not been resolved and are almost 3 months old

Using UltiPro

The work-around for adding job history out of date sequence is an issue.
ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Adding a new employee
  • Adding a new benefit
  • Viewing compensation history
  • Adding a rehire (benefits that aren't closed out properly from previous employment could cause an issue)
  • Adding job history that is out of date order. We have to get the UltiPro CSR to do it.
  • Deleting a bank account and adding a new one when workflow is used. You have to delete it first, get it approved, then add new.
Yes - It's ok for just viewing.