Item: UpKeep Maintenance Management
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

Upkeep is a great tool to ensure efficiency and order within the workplace. We use Upkeep to provide a work order system that enables our staff to track time for different events/ vendors. The ability to pull records and make reports is essential for operating as seamless as possible in a very hectic industry.

Pros and Cons

Reporting.
Time management.
Organization.

It would be nice to have the ability to log work orders when service and or WiFi is not available.
Custom restrictions for individual employees. For example, let one employee add work orders while restricting others.
It would be nice to have a pre-mapped area that tracks time under a certain location. As in GPS.

Return on Investment

More work is done with less labor.
A clear view of what gets done for the day.
Reporting has helped bridge the gap between Operations and Administration.

Alternatives Considered

We have used Fixx, which is a great product but having separate assets is what changed the game for us.

Support Rating

Upkeep has a great track record for technical and administrative support.

Key Insights

Do you think UpKeep Maintenance Management delivers good value for the price?

Yes

Are you happy with UpKeep Maintenance Management's feature set?

Yes

Did UpKeep Maintenance Management live up to sales and marketing promises?

Yes

Did implementation of UpKeep Maintenance Management go as expected?

Yes

Would you buy UpKeep Maintenance Management again?

Yes

Likelihood to Recommend

Upkeep has helped our crew prioritize what jobs come first to ensure that a particular event started on time. this makes our department look streamlined and professional. Using Upkeeps features has helped our department do more with less. It challenges our crew to perform better quality work with more accountability.

Bridging the Gap

Overall Satisfaction with UpKeep Maintenance Management