A Sales Rep's Best Friend
September 03, 2020
A Sales Rep's Best Friend
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with VanillaSoft
Our company uses VanillaSoft to make calls to consumers who have expressed interest in our services. I am on a team of a growing number of Inside Sales Agents (we currently have 5). We love the way VanillaSoft is setup for us to make calls—it is so easy to use and disposition the calls. The script is also right in front of us on the same page, so we don't have to click multiple screens. There is also plenty of space for information about the lead and the client. VanillaSoft quickly dials the numbers and moves to the next lead just as fast. We couldn't ask for a better tool!
- Calls quickly and moves to next lead quickly.
- Provides the script and info about the prospect and client all on the same screen.
- Super easy to use overall.
- Sometimes the live transfers are disconnected.
- Being able to delete or edit names under CMV/HUD
- We can make 5x the number of calls, increasing productivity, and the bottom line because we talk to and sell more people than otherwise.
VanillaSoft is so much better than ViciDial overall.
Do you think VanillaSoft delivers good value for the price?
Yes
Are you happy with VanillaSoft's feature set?
Yes
Did VanillaSoft live up to sales and marketing promises?
Yes
Did implementation of VanillaSoft go as expected?
Yes
Would you buy VanillaSoft again?
Yes