Solid Solution for VM Backups
Updated September 06, 2022

Solid Solution for VM Backups

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Veeam Backup for AWS

Currently used as a PoC to backup some VMs used to host some applications. This is in used in conjunction with other back-up solutions we already have in place.
  • Live recovery.
  • Relative ease of use for console.
  • Snapshots provided.
  • GUI could improve.
  • Preliminary analysis shows it is cheaper to use Veeam Backup.
Have not explored Veeam Backup for AWS's availability as of yet.

Do you think Veeam Backup for AWS delivers good value for the price?

Yes

Are you happy with Veeam Backup for AWS's feature set?

Yes

Did Veeam Backup for AWS live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Veeam Backup for AWS go as expected?

Yes

Would you buy Veeam Backup for AWS again?

Yes

Backup multiple VMs - but will need to manually add them into existing jobs however. It seems it is unable to detect new VMs on hosts, however, that could be because I haven't explored the feature set fully yet.

Using Veeam Backup for AWS

6 - ITSM, ITOM
3 - General troubleshooting on VMware platforms General troubleshooting via various monitoring dashboards DR exercise capable Solid understanding of networking
  • Fulfills main objective of providing basic backup solutions across multiple workloads
  • Automation with scalability in mind
  • Not having to be locked into specific hardware and backup solutions
  • Protects critical data
  • Ease of monitoring and providing real-time statistics which is important for management
  • On-demand training for Veeam is useful for support engineers to upskill themselves
  • Have some monitoring & analytics provided by Veeam to be automated into some of our other products
  • Potentially used for our Microsoft Office 365 Suite
Currently used as a PoC to conduct whether it is feasible to use Veeam as a backup solution for some of our workloads.

Evaluating Veeam Backup for AWS and Competitors

  • Price
  • Product Features
  • Product Usability
Initial analysis has seen that pricing for Veeam compared to other backup solutions is significantly cheaper for our use cases. Compared to other backup productions, Veeam has slightly more features (which we can potentially leverage in the future) and is much easier to use relative to other backup solutions.
Our evaluation and selection process was relatively robust in that we've analyzed the market with their advertised back up solutions through various feedback loops. Any solutions that did not manage to meet our selection criteria or had information which was hard to receive was cut out from the selection process. However, if there was one thing we had to change, we would have loved to bring in an SME on Veeam (and other various products) for a more thorough comparison.

Veeam Backup for AWS Implementation

Change management was a big part of the implementation and was well-handled - We have a robust change management process within the organization so what we needed was for Veeam to be well integrated with our current change management process. We are currently exploring the integration of Veeam into our change management process with ServiceNow.
  • Integration of Veeam with ServiceNow

Veeam Backup for AWS Support

Personally, our team has not required the use of support staff for Veeam Backup as of now. However, other teams within the organization may had opened cases for Veeam, which I am personally not aware of.

Any general queries or queries that are frequently asked have been covered by their knowledge-based articles within their customer support page.
ProsCons
Quick Resolution
No escalation required
Immediate help available
None
This has not been purchased within our organization.
Knowledge based articles covers a lot of grounds.

Using Veeam Backup for AWS

Overall, it is highly usable for technical engineers who work with these solutions. However, points were deducted due to the GUI looking slightly outdated in comparison to other platforms and services that we leverage. Additionally, some usability enhancements could go a long way - including some seemingly simple fixes to some of the GUI.
ProsCons
Like to use
Easy to use
Well integrated
Convenient
Feel confident using
Requires technical support
Inconsistent
Lots to learn
  • General layout is easy to understand for non-technical people
  • Navigation pane makes it easy to go back and fourth between different infrastructures
  • Filtering has been proven useful especially for non-technical people
  • Not every function in the application is intuitive
  • Some basic things in the GUI are seemingly missing
  • Some reporting in the application can be difficult to understand initially