So close, great product

We are currently using Veeam Backup for Microsoft 365 to backup our whole M365 environment. Currently the only business need this addresses is a "feel good" blanket for leadership. In the event we have to perform an actual restore of our libraries, sites, etc. we are going to be in trouble as we heavily rely on tagging and this solution doesn't seem to restore these when completing a restore. Re-adding these tags will be tedious at best even when scripting it.

The built in tools for M365 for data protection just doesn't have the functionality we need so we pursued other options. Since we use Veeam for backing up our VMs both on prem and in the cloud, this made sense. We had plenty of opportunity to review and POC the software, but we never tried a restore of a full library (i.e. in the event of ransomware) and when we finally did, we discovered it completely ignored retention and sensitivity labels / tags. This is a big deal for us as we use these labels extensively in our environment and have automation based on them as well.

We have been able to leverage restores of accidental deletions or missing data. We have not had a malicious attack, but in that case we would be working to figure out how to get the tags and labels put back.

It is great to have options, and we have used a number of these for restoring end-user data. Some restores require a little extra attention depending on the sensitivity of the files, so the flexibility has been very useful for cases like that.

the flexibility of the overall product. being able to restore where and how we need has been great. Being able to leverage various storage options has helped us keep things secure and distributed.