Verint Community for Support
June 14, 2023

Verint Community for Support

Jeremy Howell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Telligent Community

Overall Satisfaction with Verint Community

When troubleshooting issues with the Verint WFE suite the Verint Community portal is a valuable asset to find solutions and collaborate with other customers.
  • Connecting customers to find resolutions for common issues
  • Building a community
  • Improved search functions
  • Faster resolution of systems issues

Do you think Verint Community delivers good value for the price?

Not sure

Are you happy with Verint Community's feature set?

Yes

Did Verint Community live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Verint Community go as expected?

I wasn't involved with the implementation phase

Would you buy Verint Community again?

Yes

We always browse Verint Community first before opening tickets with the vendor. The resources and insights available on Verint Community empower us to be successful with our jobs.