Viber for Free International Calling
January 20, 2019
Viber for Free International Calling
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Viber
I am a professional freelance photographer and I use Viber for two main purposes: 1) for communication when I am traveling out of the US, and 2) to communicate with my clients when we are in different countries. I travel often for work and when I do, Viber is a necessary means of communication via talk and text.
- With Viber, I can easily places free calls over wifi to talk with clients who also use Viber and are either in another country, or, when I am outside of the US. As a wedding photographer, I travel a great deal, so this is important.
- Viber call quality is excellent and has improved greatly over the years. I no longer need to worry about calls dropping or low clarity.
- It is not necessary to be "registered" in Viber with a username or password; you simply use it with your phone number.
- Viber supports group messages, which I don't typically use with clients, but I love to use it with family and friends.
- As far as I can tell, Viber lacks the feature to block specific callers/numbers. I've never needed to do this, but I'd like to know I have the option.
- Viber cannot be used without wifi, so it is not possible to connect with contacts who aren't also using Viber. (Unless you want to use the paid service.)
- This isn't a major complaint, but I find the layout of Viber to be a little cluttered. Comparing it to WhatsApp, I don't find it to be quite as user-friendly, and I sometimes stumble around to find my way to a contact to call.
- Viber saves me financially since I am now able to communicate with my international clients for free.
- Viber helps keep my clients engaged by the fact that I can so easily share photos, which is important as a freelance photographer.
- Viber allows me to make my messages to clients appealing in a visual way, which I have noticed helps drive actions of my clients, such as remembering to book their next session or pay for their photo order.
I have compared Viber to Skype in the past, and there are two main differences I see. First, with Skype, you are not limited to calling only other Skype users (this limitation exists with Viber). Second, Skype's call quality almost always wins, which I believe is thanks to Skype using HD voice. However, I believe Viber is the clear winner in mobility. Skype seems more intended for use on the computer, whereas Viber is dedicated to my phone.