Walk thru WalkMe
July 31, 2022
Walk thru WalkMe
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with WalkMe
Training time was saved when we implemented a new product or changed from PeopleSoft to Success Factors. WalkMe helped us to reduce the number of frequently asked queries in service now ticketing tool. We could achieve nearly 95% data accuracy using WalkMe. WalkMe has improved a lot and we are able to build custom based solutions using WalkMe. Even Though many other products are there WalkMe is customer focussed and can blend well with any software. Easy to use and can built solutions to problems easily.
- Smart Tips and the various colours
- Launcher and customisation options in it
- Shout out and opening menu from it
- Smart Walk Thrus and the trigger steps and conditions
- Analysis part
- Chat Bots
- Upload feature for segmentation
- Smart Walk thru creation and conditions to be made easy
- Auto pick of jQuery elements
- Smart Walk thru
- Launcher
- Smart tips
- Training time was saved since it is self learning
- Number of frequently asked questions were reduced in service now
- For all queries in Success Factors we built WalkMe solutions
Their features was less compared to WalkMe.
Do you think WalkMe delivers good value for the price?
Yes
Are you happy with WalkMe's feature set?
Yes
Did WalkMe live up to sales and marketing promises?
Yes
Did implementation of WalkMe go as expected?
Yes
Would you buy WalkMe again?
Yes