We feel secure with the lion watching us!
September 06, 2019

We feel secure with the lion watching us!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with WatchGuard Network Security

We use Watchguard Total Security Solution in our office. It provides our network with perimeter security that is always constant and vigilant in keeping intruders out of our network. We don't have to worry about the perimeter- and are always protected. The fact that it is a subscription service and always updated, means that we do not have to worry about threats we don't know about - Watchguard does it for us and keeps us safe.
  • We love the wifi security that keeps our wireless access points secure. Having an office in close proximity to other networks means that we have to be vigilant about our wireless security. With Watchguard our access points are safe.
  • We love the artificial intelligence that Watchguard uses to protect the perimeter of our network from malware and viruses. We don't have just an appliance, we have a constantly updated device that protects us from threats as they appear.
  • We love the anti Spam filter which has reduced the amount of spam we receive by over 90 %.
  • Getting the subscriptions deployed can be cumbersome. There are lots of options to select from and it would be helpful to have an easy to use implementation menu.
  • Sometimes too much of a good thing is too much. We have a lot of information coming over Dimension and it would be nice to have a Watchguard hosted server.
  • Training is significant and our legacy technicians have been overwhelmed by the amount of information that they have to be adept at.
  • In deciding to go with Watchguard, we had an offering that was our entrance into the MSSP space. One vendor/multiple products. It allowed us to reach our objective of going into the managed security space with a major component of our offering.
  • Because it is one vendor, our time to train was reduced instead of having to do multiple training sessions with multiple vendors.
  • Because it is one platform, our time spent in pre-implementation configuration was reduced.
The usability is tremendous. It is all in there. Basic options are easy to select and it is easy to customize. Additionally, incorporating the wireless access points, both new and existing, into the wireless security package is very effective. It means that we don't have to rip and replace which is savings for our clients and a time saver for us.
This simplified packaging makes sense. It means that we are offering a complete solution based on existing threats and evolving threats. We do not have to worry about something we cannot foresee rendering our solution obsolete. We are not selling an appliance or a static device that can become irrelevant overnight. The fact that the total solution is easy to license makes it a no brainer to configure and provide.
If a client is looking for an appliance just to check a box and say, "I'm done", then Watchguard is not the solution for them. If they don't value security enough or are unaware of the dynamic dangers out there, they are going to shop purely based on price from an online vendor. If they are purely name-conscious, they are going to look at other vendors and overlook Watchguard.

If a client has an understanding of both the dynamic nature of the threats and understands that Watchguard incorporates the best in class components in the Total Security package - they will realize that Watchguard represents the best value.

WatchGuard Network Security Feature Ratings

Identification Technologies
Visualization Tools
Content Inspection
Policy-based Controls
Active Directory and LDAP
Firewall Management Console
Reporting and Logging
High Availability
Stateful Inspection
Proxy Server