As a small business, just go with WatchGuard. The other solutions are bells and whistles and distractions
October 27, 2023

As a small business, just go with WatchGuard. The other solutions are bells and whistles and distractions

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • WatchGuard Network Security

Overall Satisfaction with WatchGuard Network Security

We tried to take shortcuts previously in our network management and security with your typical store bought devices. The control, security and customization options just weren't there. The WatchGuard suite that we purchased allowed us to rest easy knowing that our office network is safe. The Geo-lockout ability was a huge benefit along with the built in VPN functionality. We have a few on-prem applications that need the occasional remote access and the WatchGuard suite made the implementation a no sweat process.
  • Vlan for different divisions and networks within the office
  • Easy to setup and use VPN options for remote users
  • Ability to block and filter certain network traffic
  • A lot of features to configure that can seem overwhelming in the beginning but are simple once you start diving into it
  • I might be missing where it is shown, but the Firewatch could display dns website names instead of the IP address.
  • I might be missing where it is shown, but it would be great if a device that was connected to our wifi could be blocked more easily. Say the main office wifi password was accidently shared, we should be able to block a MAC address or sort of "nudge" it over to the Guest wifi instead.
  • I might be missing where it is shown, but to set up a few internal routes for on-prem file share servers instead of having to write out the IP. Currently we have to edit the host files.
  • We can rest more easily now, our previous solution just didn't give us that feeling
  • I might not be seeing it correctly, but a feature to set up different blocked sites for different VLANs would be helpful
Implementation, we did on our own. We purchased through CDW. We have purchased a lot from CDW in the past and the process is always easy going.
Being that most businesses are hybrid now, being able to manage our entire security and network from any location has been a huge help. Being able to also manage it from either web browser or mobile device is huge. One major company that we tried before only allows you to access your network configurations from a mobile app. That is extremely frustrating! And the product features for security and general network config weren't even useful. They didn't allow for as much customization as WatchGuard
I wear the IT hat and the engineer hat at the company. So when I'm out doing field engineering, I occasionally get a call from the office that a setting needs to be changed for the network. The office doesn't have to wait until I'm back in the area to work on it. I can make changes from wherever essentially. Even if it's late at night and the office building is locked up.
WatchGuard stands it ground. As coming from a small business and only hearing the big networking names, I was surprised to hear the name WatchGuard. Looking at all of the different options, I will be definitely going back to WatchGuard for any future networking/security needs. Those bigger names just come with a huge price tag and annoyances. Support was tough to navigate, only the sales groups reach out for their yearly check. WatchGuard has so far left a g better experience. More personable.

Do you think WatchGuard Network Security delivers good value for the price?

Yes

Are you happy with WatchGuard Network Security's feature set?

Yes

Did WatchGuard Network Security live up to sales and marketing promises?

Yes

Did implementation of WatchGuard Network Security go as expected?

Yes

Would you buy WatchGuard Network Security again?

Yes

WatchGuard is definitely not for the faint of heart when it comes to network management and security. There are a lot of great features that protect your network but it requires a lot of focus to find what you are looking for and what you want to configure. Sure there are general devices out there that can get your network setup quick if you are just looking to search the web like an at home device. Where WatchGuard fits in is for those businesses that want to really tie down any loose ends and protect their business. It's overkill for your home (although it will do a great job at it and nowadays home internet access should be taken as serious as business cases) but for business uses, there is an entire ecosystem of products to unify and secure your network.

WatchGuard Network Security Feature Ratings

Identification Technologies
10
Visualization Tools
10
Content Inspection
Not Rated
Policy-based Controls
10
Active Directory and LDAP
Not Rated
Firewall Management Console
10
Reporting and Logging
5
VPN
10
High Availability
10
Stateful Inspection
Not Rated
Proxy Server
Not Rated