Why I Love the Webex App
November 05, 2021
Why I Love the Webex App
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Webex App
It is being used by faculty for providing remote instruction using our D2L Online platform. It is also used by staff to facilitate meetings virtually.
- Chat.
- Sharing files.
- Meetings.
- Remote support in the form of being able to connect to another user's machine.
- The integrated calling feature works 90% of the time but can stop if off-site.
- It could have a better option for an individual user to group contacts/groups.
- Call quality and sound seems to be affected after media is playing and the phone rings on the PC. The sound is affected.
- It has allowed our faculty to teach our students when we were off campus.
- It enabled our staff to be able to answer phones when not on-site; when we were off campus.
- Our institution was able to maintain business continuity throughout the pandemic.
Webex integrated with our classroom A/V solutions as well as some of the Webex hardware that we had pre-pandemic. While MS Teams can work on hardware supported by Windows, we had the capability of using Webex with our Chromebooks we purchased for students so that they could attend class. We also had infrastructure in place that allowed for staff to be able to take internal and external phone calls to maintain business continuity. MS Teams was not able to integrate with our infrastructure in that way.
Do you think Webex App delivers good value for the price?
Yes
Are you happy with Webex App's feature set?
Yes
Did Webex App live up to sales and marketing promises?
Yes
Did implementation of Webex App go as expected?
Yes
Would you buy Webex App again?
Yes