Webex App, great solution if it fits
December 05, 2023
Webex App, great solution if it fits
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Webex App
Currently using it as a UC platform, similar to Teams. It doesn't hold the same usage footprint as Teams, so adoption is slow and we're likely moving away from it.
- Chat messages
- Calling
- Bounce to meetings
- Integration with SharePoint
- Room connectivity (getting better!)
- Increased integration with all O365 ecosystem
- No negative impact
- Bundling with other solutions means as we move away from Cisco in certain spaces, makes sense to move away from Webex App
- Webex Meetings
- Webex App
- Webex Calling
- Cisco Webex Room Series
Call quality troubleshooting at remote user locations
Similar to other cloud solutions, more human factors to deal with adjustment. The technology worked as expected.
People can have some external life back, while still being productive. Contention around the productivity of remote employees does not always improve as they move back to the office.
Teams integration into other MS tools and other partners of MS are a huge advantage.
Do you think Webex App delivers good value for the price?
No
Are you happy with Webex App's feature set?
Yes
Did Webex App live up to sales and marketing promises?
Yes
Did implementation of Webex App go as expected?
Yes
Would you buy Webex App again?
No