Pretty Nifty Service
November 27, 2021

Pretty Nifty Service

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Meetings

We mostly used Webex Meetings with several of our clients. Since we weren't able to meet with them in person, the clients would gather all stakeholders and invite us to discuss upcoming initiatives with our team. We'd then collaborate on how we could best work together to meet their needs.

Pros

  • Interface is fairly easy to navigate
  • Users are able to screen share
  • Ability to pass controls to different presenters

Cons

  • You have to use IE
  • The interface could be beefier
  • Pricey
  • The dedicated note-taker feature has saved us a lot of time, so we don't have to rehash meeting details
GoToMeeting is a bit easier to use, but Webex [Meetings] has more features. Teams is the easiest for us because it is integrated with our email provider. Overall, I'd select Webex [Meetings] over GoToMeeting, but Teams is probably the best simply because of the integration. The desire to use Webex [Meetings] was really more driven by our clients.

Do you think Webex Meetings delivers good value for the price?

Yes

Are you happy with Webex Meetings's feature set?

Yes

Did Webex Meetings live up to sales and marketing promises?

Yes

Did implementation of Webex Meetings go as expected?

Yes

Would you buy Webex Meetings again?

Yes

We haven't experienced any outages or issues with availability personally.
Seems to be a great solution for multiple departments or multiple companies
We haven't used any reports features, but I do like the dedicated note-taker feature a lot. The pages do load quickly, and it is easy to transfer controls to different people as needed.
Works well if we need to share our screens and allow for more than one presenter. I do think it is pricier than some of the other similar products on the market, and although the interface is pretty easy to use, I think it could use an overhaul to make it even better.

Webex Meetings Feature Ratings

8.5
High quality audio
8
High quality video
8
Low bandwidth requirements
8
Mobile support
10
9.0
Desktop sharing
9
Whiteboards
9
7.0
Calendar integration
7
Meeting initiation
7
Integrates with social media
7
Record meetings / events
7
Slideshows
7
7.3
Live chat
8
Audience polling
5
Q&A
9
7.7
User authentication
6
Participant roles & permissions
9
Confidential attendee list
8
VoIP system collaboration ()
Not Rated
Web and Video Conferencing ()
Not Rated

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