WebExpenses User-only Review
December 29, 2023

WebExpenses User-only Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Expense Management
  • Travel

Overall Satisfaction with Webexpenses

Ease of inputting data and processing expenses. Allows easy processing of mileage expenses in particular, by inputting the destination postcodes which then generates the most likely route. However, this could be improved upon by upgrading the ease with which you can amend the route (currently it's quite clunky to change) and also to be able to add in multiple destinations as part of a day's worth of site visits - to be able to add these and allocate against job numbers with more ease would be most helpful. Currently you must set up separate claim items per job number.
  • Uploading receipts via the mobile app
  • Calculating mileage based on the postcodes inputted and most likely route
  • Improve emailing receipts to account function - currently doesn't always upload despite following the process required
  • Improve ability to amend mileage route calculated if this differs from the one generated
  • Streamlining & improving processes
Easy to use once onboarded and car etc is approved for mileage expenses
Quick response time & issue resolved with little fuss. I have only contacted support once for assistance though.
Used for claim submission, very quick compared to old school methods of expenses, can be done via the mobile but slightly clunky using the app. Laptop/web browser is far more efficient.
User friendly, allows for tailoring to suit company compliance policies

Do you think Webexpenses delivers good value for the price?

Not sure

Are you happy with Webexpenses's feature set?

Yes

Did Webexpenses live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webexpenses go as expected?

I wasn't involved with the implementation phase

Would you buy Webexpenses again?

Yes

Easy to upload screenshots of receipts in bulk using the mobile app. Easy to keep track of and submit expenses at any point and emails to prompt submission when you have an open claim/emails to confirm which stage of the approval process your claim is currently at is useful.

Webexpenses Feature Ratings

Employee Expense Reporting
10
Customizable Approval Policies
6
Payment Status Tracking
10
Payment Audit Trail
10
Duplicate Bill Detection
10