Webex; recommended!! Can it be free for Charities? ;-)
December 29, 2023

Webex; recommended!! Can it be free for Charities? ;-)

James Steel | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Travel

Overall Satisfaction with Webexpenses

I use Webex to claim business expenses, millage, fuel, meals, hotels etc... and have done for many years both in the UK and abroad.

Webex makes the process simple and effective, the mobile (app) option removes the need to keep receipts and makes getting the receipts 'into they system' much easier. Especially with busy lives, to take the photo and have it sitting there is a great advantage, you can 'come back later' to build the claim knowing you have all the details you need.

As an end user I know where I stand with the claim, when my manager has authorised the payment and when the payment has been processed by our accounts team.

It would be great if Webex offered this service for charities and voluntary organisations such as Scouts and Guides. Volunteering in Scouts I can see where the service would support how we work, we as volunteers are often out of pocket and with people leading busy lives, forget to make our claims. Being responsible for the finances I cannot justify paying for this service but I can see how the service would benefit tens of thousands of volunteers if Webex was available to charities discounted or even free...
  • Notifications
  • Receipt scanning and AI
  • Claim building
  • Claim categorisation
  • Claiming for millage, the maps function is great BUT it struggles if you go 'off-piste', taking a different rout to the one it suggests. I find it often gets confused and has me looping around roads I haven't driven.
  • Sometimes the AI will change the value on my receipts even after selecting to use what I've typed in.
  • Travelling alone, I do not always need to 'add people to the claim'.
  • Why do I need to add myself to a claim? I'm the one claiming.
  • When adding myself to the claim why is it mandatory to add the job titles of people? including myself!
  • Cannot comment on this as an end user...
I use Webex to claim business expenses, millage, fuel, meals, hotels etc... and have done for many years both in the UK and abroad.Webex makes the process simple and effective, the mobile (app) option removes the need to keep receipts and makes getting the receipts 'into they system' much easier. Especially with busy lives, to take the photo and have it sitting there is a great advantage, you can 'come back later' to build the claim knowing you have all the details you need.As an end user I know where I stand with the claim, when my manager has authorised the payment and when the payment has been processed by our accounts team. It would be great if Webex offered this service for charities and voluntary organisations such as Scouts and Guides. Volunteering in Scouts I can see where the service would support how we work, we as volunteers are often out of pocket and with people leading busy lives, forget to make our claims. Being responsible for the finances I cannot justify paying for this service but I can see how the service would benefit tens of thousands of volunteers if Webex was available to charities discounted or even free...
Cannot comment as an end user, I get the notifications which are a huge beneift and the syste must work well as we've used it for years.
I didn't purchase, as an end user the features are useful and generally work well.

Do you think Webexpenses delivers good value for the price?

Not sure

Are you happy with Webexpenses's feature set?

Yes

Did Webexpenses live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webexpenses go as expected?

I wasn't involved with the implementation phase

Would you buy Webexpenses again?

Yes

When actually travelling, can take photos of receipts/meters in cabs etc... we're moving to a receiptless society so screen shots and photos are the way forwards with regard to digitisation.

When working with Children the focus is on them not what you're doing with receipts and invoices, it would be great if Webex offered this service for charities and voluntary organisations such as Scouts and Guides. Volunteering in Scouts I can see where the service would support how we work, we as volunteers are often out of pocket and with people leading busy lives, forget to make our claims. Being responsible for the finances I cannot justify paying for this service but I can see how the service would benefit tens of thousands of volunteers if Webex was available to charities discounted or even free...

Webexpenses Feature Ratings

Employee Expense Reporting
Not Rated
Corporate Card Reconciliation
Not Rated
Customizable Approval Policies
Not Rated
Financial Document Management
Not Rated
Payment Status Tracking
10
Payment Audit Trail
10
Duplicate Bill Detection
7
Advanced OCR
8
Electronic Funds Transfer
Not Rated