WebPT review from busy multi location practice
May 31, 2023

WebPT review from busy multi location practice

Jessica Holdaway | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • EMR
  • Analytics
  • Outcomes/MIPS
  • Patient Relationship Management

Overall Satisfaction with WebPT

Our company uses WebPT as our EMR, scheduling, and documentation platform. WebPT is very user friendly and is very easy to train new staff members with. Most PT's right out of school have already used WebPT in some form, as well as the front office staff members.
  • Scheduling
  • Patient payment collection
  • Keeping practices up to date with insurance billing guidelines
  • The amount of times that WebPT goes down or has server issues in a week
  • Frequent scheduling issues; "changes not saved"
  • Drag and drop file upload in e-docs
  • Documentation setup makes it easy for therapists so they can concentrate on treatment
Yes, we have been top ranked in WebPT outcomes for years. (using the OMT forms).
Yes, it is incredibly helpful when scheduling 6-8 weeks worth of appointments and we can quickly generate a print-out of all appointments.

Do you think WebPT delivers good value for the price?

Not sure

Are you happy with WebPT's feature set?

Yes

Did WebPT live up to sales and marketing promises?

Yes

Did implementation of WebPT go as expected?

Yes

Would you buy WebPT again?

Yes

Most therapists and front office staff have already had WebPT experience and doesn't require a lot of training for new hires. Very user friendly.