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Wingman review
June 20, 2022

Wingman review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Wingman

We use Wingman to record sales calls and play them back with clients to review what has been discussed. We also use this as a training tool to better sharpen up our pitching and also to control how much we are talking to ensure there is balance with the client.
  • Records calls
  • Great playback
  • Easy to find points in calls
  • Average call translation
  • Better call translation
  • To be more incognito
  • Easy to install
  • Make it easier to track ROI - integrate into a CRM maybe?
  • Make it less intrusive somehow
NONE

Do you think Clari Copilot delivers good value for the price?

Not sure

Are you happy with Clari Copilot's feature set?

Yes

Did Clari Copilot live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Clari Copilot go as expected?

I wasn't involved with the implementation phase

Would you buy Clari Copilot again?

Yes

The first point of how Wingman is well suited is for when after a call with a client, the client asked for a recording of the call so they could pass it on to their seniors. I'd say where it falls down is people ask what it is and it's slightly intrusive for some clients who are discussing highly sensitive content.