Item: Wrike
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

Wrike is used as a project management tool. Different teams use different Wrike processes. IT uses it for project intake from stakeholders and task management.

Pros and Cons

customizable request forms
workflows including different approvers at different steps
task blueprints

task ordering by priority (I think partly possible in table view but very clunky)
seeing information on a history of status changes and who applied these for all users
less frequent design updates that completely reshape the UX

Return on Investment

improved workflows between teams for more efficiency
better communication between teams
sometimes overcomplicated Wrike process for easy tasks which could be handled very quickly outside of Wrike
more visibility of people's capacity to take on new projects

Alternatives Considered

Trello and Atlassian Jira Product Discovery

Better than Trello (more flexible), loses out to Jira from an IT project perspective but more user-friendly for the wider company

Key Insights

Do you think Wrike delivers good value for the price?

Not sure

Are you happy with Wrike's feature set?

Yes

Did Wrike live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Wrike go as expected?

Yes

Would you buy Wrike again?

Yes

Likelihood to Recommend

well suited for project management between different business teams/ silos. Can be a bit too basic for some IT needs (doesn't offer the same ranking capabilities as Jira)

I Wrike it

Overall Satisfaction with Wrike