We are still trying, but…
January 02, 2024

We are still trying, but…

Anonymous | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Overall Satisfaction with Wrike

We are trying to manage time, resources, and projects from collaboration, and process automation to team and project profitability accounting with Wrike for 3 years.
  • Collaboration
  • Integration with Microsoft
  • Time and project accounting
  • Speed
  • Reporting
  • Analytics
  • It has been a big issue for our organization.
We selected Wrike because PSA solution was supposed to do everything we needed. Practically we were better off with the more basic but effective Intervals solution provided by Pelagi. Wrike is doing a better job with presentation overall but in the end speed is likely worse and project or time reporting is mostly unmanageable with Wrike which has a clear negative impact on our businesses. The main reason we are still using Wrike is likely due to sunk cost paradox as we spent so much time to try to use it properly… some Wrike staff has also been very useful but the issue have not materially resolved.

Do you think Wrike delivers good value for the price?

No

Are you happy with Wrike's feature set?

No

Did Wrike live up to sales and marketing promises?

No

Did implementation of Wrike go as expected?

No

Would you buy Wrike again?

No

In three years, despite more than 1000 hours invested and the time wasted by our users, we still cannot find an acceptable workflow with Wrike. Reporting, in particular financial reporting is unmanageable and extremely slow. Bandwidth management is not effective.

Wrike Feature Ratings

Task Management
6
Resource Management
5
Gantt Charts
7
Scheduling
3
Workflow Automation
4
Team Collaboration
7
Support for Agile Methodology
3
Support for Waterfall Methodology
6
Document Management
8
Email integration
Not Rated
Mobile Access
5
Timesheet Tracking
9
Budget and Expense Management
2
Project & financial reporting
1