Overall Satisfaction with Xero
We are a small accounting practice that provides accounting and taxation services to small - medium-sized enterprises. Over the years, we have been using desktop-based accounting software. However, last year, I discovered Xero and even obtained certification in using it. Despite my interest in the benefits of cloud-based accounting software, I hesitated to make the switch immediately due to a few concerns: Fear of the unknown: Moving away from my familiar comfort zone and starting to work with something new felt daunting. Currency exchange rates: Xero's charges being in US Dollars raised concerns for me, especially considering our ailing local currency, which made me uneasy about the costs. Despite these reservations, I found myself intrigued by the features offered by Xero, particularly the advantages of cloud-based accounting software. Business Challenges: Taking on too many companies at a time: The decision to onboard multiple companies simultaneously has resulted in challenges and regrets. Being a small practice with one manager this means that we have taken on more clients or entities than our resources can handle effectively. The combination of taking too many companies, dealing with the learning and managing the migration is overwhelming. The learning curve associated with adopting Xero is ongoing, and there is a need for better comprehension and familiarity with the software's functionalities and features. The software is user friendly, has tutorials online coming in handy for referrals. How we use Xero. I started with my practice to get the feel of the software, I completed two years of capturing the bank in two nights, I was super excited. The bank feed functionality is amazing, this is a clever software, it is such a pleasure and time saving, it handles tasks such as invoicing, expense tracking and bank recon, also the Vat Report, I have never seen such smooth navigation.
- Bank feed - the software can remember where you allocated an expense/income even without creating a bankrule
- Tracing expenses, correction of wrong allocation, the Find and Recode in bulk
- The Vat Report comes up by the click saving so much time , It comes up with all the schedules easy for audit
- The fact that one can go on without having to roll over to the new year and be able only to choose the period one needs
- My main struggle is when i type in search when i want to know how to do certain things, I don't know if it's maybe the language barrier my side.
- I struggle with the bank rule but that could be me
- I really would like to see some explanations done practically, some tutorials have videos.
- Maybe its me I am old school, but would love to have proper training face to face practicality
- Compared to other software on pricing, Xero is definitely a good choice
- Time saving on the repetitive work, the long bank statements are no longer a daunting feeling to capture,
- Less human error, bank recon with the statement import or bank feed
- Negative ROI - Switching to any new accounting software requires some learning and adaptation. If employees and accountants are not familiar with Xero or the cloud-based system, there might be an initial decrease in productivity
Were are working on a server, Xero being cloud based, it means that soon will be the thing of the past in our office.
I use backup as with the current software we needed to backup every evening to safeguard data.
With Xero, the automatic backup ensures that our data is secure.
The flexible downgrade or upgrade of the subscription based on the size or the organisation
I use backup as with the current software we needed to backup every evening to safeguard data.
With Xero, the automatic backup ensures that our data is secure.
The flexible downgrade or upgrade of the subscription based on the size or the organisation
I have been with Sage Partner for the past ten years. I can now replace it with Xero. I considered Sage Cloud and Quickbooks but did not go deep into them, maybe it is becuase Xero marketers are great.
Do you think Xero delivers good value for the price?
Yes
Are you happy with Xero's feature set?
Yes
Did Xero live up to sales and marketing promises?
Yes
Did implementation of Xero go as expected?
Yes
Would you buy Xero again?
Yes