XERO - the lowest cost yet highest performing financial management system i've used to run a small business.
November 28, 2023

XERO - the lowest cost yet highest performing financial management system i've used to run a small business.

John McHugh | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Xero

We use Xero for managing all customer/supplier invoices within the business.
Xero is connected to our company bank account, and we know in real-time when invoices are paid.
Furthermore, our Accountants also use our Xero system for calculating our Accounts.
In short, all finances within our business are managed using Xero.
  • Issues Customer Invoices
  • Manages Supplier Invoices
  • Enables our Accountant to process our Accounts
  • Xero UI could be more modern and slick like those of slack / paypal.
  • Xero user management is sometimes a little tricky to manage.
  • Xero has dramatically reduced the admin nightmare of running a business.
  • Xero has contributed to vast improvements to our cash-flow as invoices are now paid 50% faster than before we used Xero.
  • Xero has created a better relationship with our Accounting partners as they can now see the same information as we can within the business.
  • Xero has improved team-working and delivered improved employee satisfaction as accounts can be shared across teams more effectively than before we used Xero.
Xero is a dream to use. So easy. Really simple. No massive training session is required. It really is the most intuitive financial management software I've ever used.
Massive improvements on our Accounting processes. We are now 'as one' with our Accountants. We're literally on the same page, just by having a common access to the same data (but with different rights permissions, ensuring data integrity and compliance with GDPR. This has allowed us to reduce our expenditure on our Accountants as they are able to work more efficiently on our Accounts.
Xero is just brilliant at connecting to other key systems, with the most important being our Bank. With this 'real time' insight we can better run our business. We have also integrated Xero into our payment gateway (Stripe) ensuring that 'whatever the client payment method', we have a real-time view of client invoices. AMAZING!
Sage is much more difficult to use and far less enjoyable to work with than Xero. Sage just feels 'old fashioned' and cumbersome compared to the streamlined Xero system. We have no regrets in adopting Xero over Sage. Furthermore, Xero is less expensive than Sage. Better system and cheaper! What's not to like?

Do you think Xero delivers good value for the price?

Yes

Are you happy with Xero's feature set?

Yes

Did Xero live up to sales and marketing promises?

Yes

Did implementation of Xero go as expected?

Yes

Would you buy Xero again?

Yes

Xero is amazing at issuing Invoices to customers and then allowing the issuer to see if the invoice has been viewed/paid.
Xero is brilliant at integrating into the Company Bank Account, and then updating the data within the Xero system - thus giving a real-time 'balance sheet' view of the companies cash flow.

Xero Feature Ratings

Accounts payable
9
Accounts receivable
9
Cash management
9
Bank reconciliation
9
Expense management
8
Time tracking
8
Fixed asset management
8
Multi-currency support
8
Multi-division support
8
Regulations compliance
8
Electronic tax filing
9
Self-service portal
9
Global Financial Support
9
Primary and Secondary Ledgers
9
Inventory tracking
8
Dashboards
8
Standard reports
8
Custom reports
8
Plug-ins
8
Role-based user permissions
8