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XpertHR is an invaluable tool to all HR professionals
November 20, 2023

XpertHR is an invaluable tool to all HR professionals

Katie Harlow | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with XpertHR

I use it for policies, line manager training and letter templates. It has helped us to implement up to date and consistent policies, all in same format and can easily be adjusted to suit your own business.
  • Up to date policies - concise, covering all needed for a fair process
  • Simple training - for line managers and HR professionals
  • Legally compliant letters - letter templates which are easy to use and adapt
  • the search function does not always bring up what you need first time
  • XPert HR works brilliantly for UK but we were disapointed in their offering for UAE
  • saved time - quicker to use than going to an employment lawyer
  • reduced legal costs as you get get all the information yourself
  • Enabled us to implement consistent policy and process
It made it easy for me to update policies and process. Quick way of having letters ready for employee relations matters. It has enabled us to implement consistency across the business with clear, conscise guidance for our employees, and empowering managers to improve the management skills on people matters.
It has helped me implement flexibility policies, develop the L & D available to line managers and upskill them to better manager ER issues. The regular updates give me useful information on employment legislation and tribunal cases as well as information on reward, recognition and workplace culture.
CIPD HR inform - it is just not as well developed and easy to use as XPert HR

Do you think Brightmine delivers good value for the price?

Yes

Are you happy with Brightmine's feature set?

Yes

Did Brightmine live up to sales and marketing promises?

Yes

Did implementation of Brightmine go as expected?

Yes

Would you buy Brightmine again?

Yes

I just use it as my HR bible as it is always up to date. There is a wealth of policies. The template letters are easily adapted and easy to use - all are legally compliant and available quickly. There is a catalogue of basic training available in both word and powerpoint formats.

Using XpertHR

1 - Human Resources
not APPLICABLE
  • POLICY
  • LETTER TEMPLATES
  • MANAGEMENT TRAINING
  • For training
  • Sharing employment tribunal cases
  • To use internationally in some of our other offices
It depends on renewal price

Evaluating XpertHR and Competitors

  • Ease of Use
I have always used XPertHR as it is easy to use
I don't think I would change it as I have been using for 15 years

XpertHR Implementation

I already knew how to use it so did not need support with this
  • Implemented in-house
Change management was minimal - I don't feel there were any other lessons
  • remembering my password!!