Clean, organized, and quick!
April 10, 2019

Clean, organized, and quick!

Mackenzie Rodgers | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zapier

We have a multitude of data pulling from different landing pages, and often times use Zapier to make sure that the data entries are all pulled into one spreadsheet and are easy to locate. It is used across all departments, although not every member of the team necessarily knows how to use it; they are reaping the benefits of it all the time, though.

Pros

  • Real-time update as entries come in, self-populating the spreadsheets connected to the landing pages, etc.
  • Works with Google Sheets to integrate into overarching company software.
  • Makes data review so much more simple when everything is in a clean, sortable spreadsheet.

Cons

  • I don't think that Zapier is user-friendly enough for everyone to be able to easily figure out how it works.
  • Seamless data upload into CRM. Saves a lot of time on manual upload.
  • Makes it easier to embed forms into our design, instead of having to present google forms directly to the customer.
  • Overall, it has allowed us to be quicker when responding to the customer and more adept at honing in on the correct customer.
One scenario that I often use Zapier for is to collect lead information from various forms on our website or landing pages, and then be able to go back and access all of the entries at once and sort for the information I need. We also use Zapier to put information from an application directly into our CRM so that we can access our customer information without having to manually upload it. I cannot think of a specific scenario where it would be less appropriate.

Zapier Feature Ratings

Pre-built connectors
9
Connector modification
9
Support for real-time and batch integration
Not Rated
Data quality services
10
Data security features
10
Monitoring console
Not Rated

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