ZOHO CRM FOR B2B AND B2C SOLUTION.
May 21, 2020
ZOHO CRM FOR B2B AND B2C SOLUTION.
Score 8 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Overall Satisfaction with Zoho CRM
Zoho CRM is a web-based customer relationship management, a software solution designed to manage sales, marketing, contacts, customer support, and other business solutions. It is a cloud product, and in my organization it acts as a single repository to bring our sales, marketing and customer support activities together, streamline our process, policies, and people in one platform. Its help in data management, connecting with customers and prospects, personalizing marketing efforts, brings teams together. It's a B2B and B2C solution.
- It helps in data managment.
- It helps in bringing the team together..
- It is a B2B and B2C solution for the organization.
- Required still more of customization to start.
- They need to fix their support issues.
- Social module doesn't allow for multiple Twitter, Facebook, etc. It must be enhanced with more features.
- Contacts and data management are systematic with the help of Zoho Mail.
- Managing my team has become more easy now.
- A very good platform for B2B and B2C solution.
Zoho CRM is a powerful solution for data management, team management, and contacts management, and it's user friendly.
Zoho CRM assists with the synchronization of everything that has contact with current and future customers, that includes the sales department, marketing, tech support, and customer services. It helps businesses speed up sales strategies by identifying priorities and tracking sales on to easy-to-read graph.
Zoho CRM assists with the synchronization of everything that has contact with current and future customers, that includes the sales department, marketing, tech support, and customer services. It helps businesses speed up sales strategies by identifying priorities and tracking sales on to easy-to-read graph.