A truly customizable CRM
April 19, 2022
A truly customizable CRM
Score 9 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Overall Satisfaction with Zoho CRM
Zoho CRM has allowed us to implement many business processes outside of our regular use as a CRM. We have developed many apps within the universe that are used daily. Outside of the CRM and other adjacent customer service modules, we have used Sign and Projects to streamline our business operations.
- Client Engagement (touchpoints).
- Automation
- Contact Management.
- Connectivity between apps (some connectivity is seamless where others are difficult).
- Machine Learning Tools.
- Webform Improvement.
- Increased automation of repetitive tasks.
- Multiple channel management.
- In-house app development.
Zoho CRM has a superior UI to both Deltek Vantagepoint and Cosential. In addition, there are many options for self implementation (unlike the competitors).
Do you think Zoho CRM delivers good value for the price?
Yes
Are you happy with Zoho CRM's feature set?
Yes
Did Zoho CRM live up to sales and marketing promises?
Yes
Did implementation of Zoho CRM go as expected?
Yes
Would you buy Zoho CRM again?
Yes