Good overall platform, but need to reach you via phone when I need you.
April 21, 2022
Good overall platform, but need to reach you via phone when I need you.
Score 8 out of 10
Vetted Review
Verified User
Software Version
Other
Overall Satisfaction with Zoho CRM
Used for contacts, leads, accounts, workflow, events, and notes.
- Customer contact records.
- Follow up procedures made easier.
- Linking events to calendars and customer accounts.
- 3rd party app integration.
- Better access to customer phone support.
- Better calendar integration.
- Increased efficiency in time with lead tracking.
- Contacts and info in one place saves time.
- Not always to access phone support in a timely manner which is a non income producing activity.
Average overall but better in some areas such as customization.
Do you think Zoho CRM delivers good value for the price?
Yes
Are you happy with Zoho CRM's feature set?
Yes
Did Zoho CRM live up to sales and marketing promises?
Yes
Did implementation of Zoho CRM go as expected?
No
Would you buy Zoho CRM again?
Yes