Zoho CRM
September 07, 2023
Zoho CRM
Score 5 out of 10
Vetted Review
Verified User
Software Version
Professional
Overall Satisfaction with Zoho CRM
Contact, lead, request handling and assignmen, data crawling and product database showcase.
- Zoho Apps
- Additional Functionality
- Assignment
- Email settings and deliverability
- Intergrations limitations and lack of apps on the marketplace
- Too few free apps
- Too many intergrations within the Zoho ecosystem
- Reduced missed leads
- Improved tracking
In CRM itself there is not a lot provided to develop customer journey from the scratch and you would have to access other parts of Zoho ecosystem to develop it fully.
I am using both at the same time, due to lack of performance on Zoho CRM marketing toolset (lack of different unsubscribe pages, forms, language support for users) we needed to find another alternative.
Do you think Zoho CRM delivers good value for the price?
Yes
Are you happy with Zoho CRM's feature set?
No
Did Zoho CRM live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Zoho CRM go as expected?
No
Would you buy Zoho CRM again?
Yes