Zoho Social Makes Social Listening Easy!
September 18, 2020

Zoho Social Makes Social Listening Easy!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

Zoho Social has been extremely useful for the implementation and maintenance of our organizations social media platforms. As a growing organization it was important for us to have all of our social media platforms centralized in one location. Zoho Social has provided that for us.
  • Easy to Use
  • User Friendly Interface
  • Affordable
  • Issues integrating Instagram Account
3 - We currently have three people utilizing Zoho Social. Their roles are Digital Strategist Lead, Social Media Intern, and Product Marketing Division Head.
  • Increased Engagement
  • Increased Brand Awareness
  • Increased Social Media Marketing Efficiency
Zoho Social is well suited for teams that are responsible for managing multiple brands in a centralized location. This system has a great user dashboard that allows the team to conduct social listening and stay up to date on the brand health of each channel that we provide support to.

Zoho Social Feature Ratings

Sentiment analysis
7
Broad channel coverage
7
Content planning and scheduling
8
Automated routing and prioritization
6
Customer interaction histories
9
Content marketing
4
Twitter
10
Facebook
10
LinkedIn
10
Google+
10
Instagram
7
Campaign success analytics
8
Competitor analysis
4
Role-based user permissions & privileges
7
Mobile access
5