Item: Zoho Social
Rating: 9
Author: Jonathan Nelson

Use Cases and Deployment Scope

It is being used to manage social media from a centralized point by one person only. It is being used to post media as well as manage stats for report submission. It is massively helpful, but I am using it as an individual tying in all my social media into one point.

Pros and Cons

Social media integration.
Easy posting.
Amazing report generation.

Quicker integration with social media.
Stats explanation.
Sometimes when you don't lose followers, it says down 100% but makes it look like a bad thing?

Return on Investment

Time saving.
Amazing reports for vendors.
Quality of life (honestly).

Alternatives Considered

Sprout Social, Buffer and Hootsuite

Zoho Social had everything I needed. I tried trials of a lot of different programs and offerings and I feel they all fell short. Even in their trials, they would have 1 or 2 integrations, whereas Zoho Social had seven straight off the bat. It had everything I was looking for as a content creator, especially the mobile applications and reports.

Key Insights

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

Usability

It's simple. As a content creator, I am looking to save time and make every second count. Zoho Social integrated all of my socials seamlessly and provides me with the reporting tools and timed posts I needed.

Support Rating

I had a couple of questions I posted to them and I had not even paid them a cent. One email they answered with speed and efficiency. They even went so far as to follow up on whether my problem was resolved. Customer service is really important to me and they were extremely good with it.

Likelihood to Recommend

I feel it is well applied to individuals, like content creators like myself. I tried and searched every social media management tool, as time is a massive issue for me. I tried honestly over 10 different ones and all were expensive and did not fulfill what I need. Zoho Social has fulfilled almost all my expectations.

The best social media management for individuals and content creators

Overall Satisfaction with Zoho Social