High Praise for Zoom Video Conferencing Platform
November 01, 2017

High Praise for Zoom Video Conferencing Platform

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Other

Overall Satisfaction with Zoom

We have been seeking ways to become more effective and efficient in internal communications and have tried out a number of video communications platforms. While infants in the use of the Zoom platform, we very quickly see the potential for this software to solve many of our current communications problems. Most recently, we held a number of training sessions spanning a radius of 1200 KM. Normally we would have brought the 40 participants to a central location. Zoom has saved us untold hours and the costs of travel, meals, accommodations. In return, we received solid video connections and excellent audio communications. The record feature is an essential element for us. Following our meetings we can distribute the record of meeting to include those who were unable to attend. Even more exciting is seeing the potential for even more creative was in which this platform will benefit us.
  • The invitation to participants in an on-line meeting couldn't be simpler. Schedule a meeting and the Zoom platform creates the contact message and copies it to the clipboard ready for you to send out to your contacts via e-mail or from your Zoom contact list. Seamless is an apt description.
  • For participants who have difficulty connection through their computer or those who do not have a computer, the Zoom platform has phone numbers as part of the message to connect to the meeting using phone audio. Participants are active within the meeting.
  • The tools - Whiteboard, make host, share screen, remote control, mute/unmute microphones, raise hands, polling, chat and record session are essential elements easy to learn and manipulate to make your on-line meeting flow smoothly.
  • We have only just begun to explore the possibilities of using Zoom. Suggesting improvements at this stage would be disingenuous. Our comments are based on our early experience with this technology. No doubt there will be features that we would like to see improved or modified in some way. But, to do so at this stage would be misleading.
  • Immense savings particularly costs related to bringing people together from considerable distance. More than the costs is the lost people hours of non-productive time consumed by travel. I am in a leadership role in our organization and live 3.5 hours from the nearest commercial airport. Zoom has improved my productivity significantly.
We have not yet experienced the use of Zoom rooms. It is on our list of things to explore.
By far the greatest advantage using Zoom vs Adobe Connect has been the quality of the audio. We have experienced significant loss of audio quality in video conferencing through Adobe Connect. It has necessitated using the Video features of Adobe Connect and using dial-in audio from our phones in order to achieve consistent audio. Zoom appears to have solved this problem through whatever compression algorithms it uses to provide stable and clear audio and video.
Zoom is well-suited for on-line meetings with persons who are not entirely comfortable with using technology and the Internet as an active video communications tool. It took very little effort to make participants comfortable with this platform and to teach the essentials, room lighting issues, and mute/unmute.

We are currently exploring using Zoom as a tool for connecting two churches for a joint worship service.

Zoom Feature Ratings

Not Rated
High quality audio
10
High quality video
10
Calendar integration
10
Meeting initiation
10
Record meetings / events
10
Desktop sharing
10
Live chat
10
User authentication
10
Participant roles & permissions
10