Zoom is going to take over!
October 15, 2019

Zoom is going to take over!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Meetings & Chat
  • Zoom Rooms
  • Zoom Video Webinar

Overall Satisfaction with Zoom

Zoom is so simple and breaks down the barriers for UC within our organisation. Traditional video conferencing has been difficult to get right and the lack of cross-party calls has been problematic. Being able to collaborate with external partners without pre-testing and integration is a game-changer. Really looking forward to the multilingual support and what else Zoom is going to bring. Keep it up!

Pros

  • Cross platform calling
  • One-touch to join
  • Screen share

Cons

  • Enable a browser function for Zoom Rooms
  • Many people who used to hate video conferencing are using it now which is really a selling point.
  • Makes my job easier.
Zoom Rooms are easy to use, but the lack of browser is a cause for concern as it needs to have this to compete with Surface Hub.
Against Polycom, it is much easier, cheaper, and simpler to configure and install.
All hands meetings and conferencing is where Zoom is most suited and going to be big. The ease at which you can set up a webinar is impressive. Can't think of what it's not good for!

Zoom Workplace Feature Ratings

Cloud PBX ()
Not Rated
Call Management ()
Not Rated
Mobile apps ()
Not Rated
7.5
High quality audio
7
High quality video
8
7.3
Calendar integration
6
Meeting initiation
8
Record meetings / events
8
10.0
Desktop sharing
10
7.0
Live chat
7
8.0
User authentication
8
Participant roles & permissions
8
Unified Communications Platform and Collaboration ()
Not Rated

Comments

More Reviews of Zoom Workplace

  1. Home
  2. Unified Communications as a Service (UCaaS) Solutions
  3. Zoom Workplace Reviews
  4. User Review of Zoom Workplace