Finest product for Conferencing
April 05, 2024

Finest product for Conferencing

Jayash Khatri | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Meetings & Chat
  • Zoom Whiteboard
  • Zoom Video Webinar
  • Zoom Team Chat

Overall Satisfaction with Zoom

We use Zoom in our daily basis for video conferencing with our clients, as it provides high quality video and sound quality. It's screenshare feature helps us a lot as in, client wants to see live steps of something xyz and this feature solves that problem, by using this feature client able to understand everything. Till now, It helps in our company's growth and hope in future will also.
  • Screen Share
  • Video Conferencing
  • White Board annotation
  • Chat
  • Sometimes faced network issues
  • It enhances our business growth
  • Yes, it's a cost saving product
  • Worth it
One of the best thing which differentiates Zoom with any other competitor is its Features and Quality. It beats others always. Actually, I'm using Zoom since 2020 and I feel in comparisons of any thing like features and Quality, Zoom performs well than others. According to me it is worth it for everyone and it also not too much costly.

Do you think Zoom delivers good value for the price?

Yes

Are you happy with Zoom's feature set?

Yes

Did Zoom live up to sales and marketing promises?

Yes

Did implementation of Zoom go as expected?

Yes

Would you buy Zoom again?

Yes

Once a day, Zoom helps me a lot because I have an urgent meeting with my client and with the help of this product, I'm able to attend that meeting easily. But some days before I got an issue which is network bandwidth low problem, I don't know why it not much working stable on that day. But this problem automatically fixed after a day.

Zoom Feature Ratings

Hosted PBX
9
Multi-level Interactive Voice Response (IVR)
10
Directory of employee names
9
Answering rules
Not Rated
Call recording
Not Rated
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
Business SMS/External Messaging
Not Rated
Voicemail Transcription
Not Rated
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
Not Rated
High quality audio
Not Rated
High quality video
Not Rated
Calendar integration
Not Rated
Meeting initiation
Not Rated
Record meetings / events
Not Rated
Desktop sharing
Not Rated
Live chat
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Centralized communications management
Not Rated
Team messaging
Not Rated
Team document sharing
Not Rated
Call and meeting analytics
Not Rated

Zoom Reliability

It always perform well and I didn't found any speed issue till now. For me each and every thing loads quickly.