ZoomInfo Review
April 02, 2024

ZoomInfo Review

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with ZoomInfo Sales

Used to find contact info for prospects and export into our CRM. Used by many different individuals that are involved in any form of outreach.
  • Accurate contact information
  • Simple user interface
  • Contact information insights
  • Fewer bugs on the platform
  • Affordability
  • More customer support
Accurate phone numbers and emails so I can actually get in touch with ideal buyers instead of having my emails bounce/calls drop.
It is easy to export data and move it to another platform that you are using.
  • Return on investment has been negative
  • The platform costs a lot
  • We are a new business so we may see positive return in the long run
Better data accuracy that Apollo and a less complicated user interface.

Do you think ZoomInfo Sales delivers good value for the price?

No

Are you happy with ZoomInfo Sales's feature set?

Yes

Did ZoomInfo Sales live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ZoomInfo Sales go as expected?

I wasn't involved with the implementation phase

Would you buy ZoomInfo Sales again?

No

ZoomInfo is well suited for anyone doing extensive outreach to cold prospects, if you do not do a lot of outreach then it may be less appropriate.

ZoomInfo Sales Feature Ratings

Advanced search
9
Identification of new leads
6
List quality
10
List upload/download
10
Ideal customer targeting
10
Load time/data access
7
Contact information
9
Company information
9
Industry information
9
Salesforce integration
8
Company/business profiles
5
Data hygiene
9
Automatic data refresh
5
Tags
9
Filters and segmentation
9