zoovu: Helping us Provide Customers with Customized Product Solutions
December 02, 2023
zoovu: Helping us Provide Customers with Customized Product Solutions
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with zoovu
We're using zoovu as a guided-selling tool on our site to provided customized product solutions for customers.
- Able to make very specific, customized product solutions for customers
- Decent customer support
- Fairly easy to stylize each assistant for brand
- Metrics are lacking in my opinion- sales attribution for every product clicked on (and don't have a way to truly track real conversion)
- Learning the backend setup has a learning curve I've found - would recommend starting/learning with a very simple assistant. Ours was complex and took many, many months to complete.
- Allows us to offer customers "Take a quick interactive quiz to receive your personalized recommendation"...
- Easy to make edits and improvements as we go
- Doesn't require custom coding but has wysiwyg format
- The ROI metrics aren't very credible in my opinion - so can't say. Wish there were a valid way to connect click assistant click through to verified purchase.
- Dot.vu and Verenia CPQ
zoovu seemed to have the best price for the assistant we were looking to build.
Do you think zoovu delivers good value for the price?
Yes
Are you happy with zoovu's feature set?
Yes
Did zoovu live up to sales and marketing promises?
Yes
Did implementation of zoovu go as expected?
No
Would you buy zoovu again?
Yes